This Privacy Policy explains how JustCulture Ltd t/a AudioCulture ("AudioCulture", “we”, “us”, “our”) collects, uses, and protects personal data, including audio, video, and photographic recordings.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

We act as the data controller for personal data collected through our website and during service delivery.

​

Contact:

​

Email: privacy@audioculture.live

 

Address: JustCulture Ltd t/a AudioCulture, 10 John Street, London WC1N 2EB

​

We may collect and process the following categories of data:

​

a. Contact & Business Information

​

• Name, email, phone number, company name, and job title

• Billing address and payment information (processed securely by third-party providers)

​​

b. Project & Event Data

​

• Event details (venue, timings, technical specifications, scripts, production notes)

• Audio, video, or photographic recordings captured during live or recorded events

​​

c. Website & Communication Data

​

• IP address, browser type, and analytics data (via cookies and third-party analytics tools)

• Email correspondence, quote requests, and enquiry forms

​​

We use personal data to:

​

• Plan, produce, and deliver audio visual and event production services

• Communicate about projects, quotes, and invoices

• Edit, mix, and deliver final recordings to clients

• Maintain financial and business records

• Improve our website and client experience

• Comply with legal obligations

​​

We will never sell your data or use it for unrelated marketing without your consent.

​

a. Client-Owned Projects

When we record events or content on behalf of a client, that client is usually the data controller for any personal data captured in the footage (e.g., identifiable individuals, speakers, or attendees).

 

We act as a data processor, handling the material solely to deliver contracted services (e.g., editing, post-production, distribution).

​

b. Consent for Filming

We recommend clients inform participants, speakers, and attendees when filming will occur, in accordance with GDPR transparency requirements.

​

c. Storage & Security

All recordings are stored securely using encrypted storage systems. Project files are retained for up to 2 years after project completion unless otherwise agreed with the client.

​

d. Deletion or Return

Upon project completion or request, we can securely delete or return recordings to the client.

​

We process personal data under the following legal bases:

​

• Contractual necessity – to provide and deliver agreed services.

• Legitimate interests – to manage projects, maintain business relationships, and improve service quality.

• Consent – when using identifiable images or footage for marketing or promotional purposes.

• Legal obligation – to comply with tax, accounting, and record-keeping requirements.

​

We may share limited personal data with trusted partners who help us deliver services, including:

​

• Freelance crew or subcontractors under NDA or confidentiality agreement

• Cloud storage providers (e.g. Google Drive, Dropbox)

• Payment processors (e.g. Stripe, PayPal)

• Analytics and website performance services

​​

All partners are required to comply with UK GDPR standards.

​

We retain personal data only as long as necessary:

​

• Business and billing records: up to 6 years (for legal/tax compliance)

• Project data and recordings: typically 3 years after completion unless agreed otherwise

• Marketing consent data: until you withdraw consent

​​

Under UK GDPR, you have the right to:

​

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent (where applicable)

• Request transfer of your data

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

​

To exercise these rights, email privacy@audiculture.live

​

We use encryption, password protection, and secure cloud storage to protect all personal and project data.

Access is restricted to authorised personnel only.

​

We may update this policy periodically. The most recent version will always be available on our website, with the updated date clearly shown.

​